Terms of Service & Purchase Policy

Last Updated: February 5, 2025


IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SERVICE ("TERMS") BEFORE ACCESSING, USING, OR SUBSCRIBING TO THE ELLIOTT GROUP LLC, ELLIOTT247.COM. THESE TERMS CONTAIN DISCLAIMERS OF REPRESENTATIONS AND WARRANTIES AND LIMITATIONS OF LIABILITIES (SEE SECTION 6, SECTION 9, AND SECTION 10). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS.

The use of elliott247.com (along with all subdomains, collectively, the "Website"), which is owned and maintained by THE ELLIOTT GROUP LLC ("The Elliott Group," "we," "our," and "us"), is governed by the policies, terms, conditions, and notices set forth below. Please read them carefully. We offer the Website, including all information, opportunities, tools, products and services available from the Website (the "Services") to you, the user, conditioned upon your acceptance of all policies, terms, conditions, and notices stated herein. By accessing, using, or subscribing to the Website, you affirm that you have the right, authority, and capacity to enter into the following policies, terms, conditions, and notices, and you and your business agree to the provisions set forth herein. If you do not agree to these policies, terms, conditions, and notices in their entirety, you are not authorized to use the Website and you should leave the Website immediately.

These Terms together with our Privacy Policy form a legally binding agreement between you and your business ("you" or "your business") and The Elliott Group and should be read carefully. These Terms govern your access to, your use of, and your attempted use of the Website and the Services provided by The Elliott Group.

These Terms contain arbitration and class action waiver provisions that waive your right to a court hearing, right to a jury trial, and right to participate in a class action lawsuit. Arbitration is mandatory and is the exclusive remedy for any and all disputes, unless otherwise specified below in SECTION 11.

The Elliott Group reserves the right to update and change, from time to time, these Terms and all documents incorporated by reference by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. You can find the most recent version of these Terms at https://elliott247.com/terms. Use of the Website after such changes constitutes acceptance of such changes.

To sign up as a paying client of The Elliott Group, you will be required to agree to additional contractual terms.

Table of Contents


  1. 1. Website Use
  2. 2. Website User Conduct and Restrictions
  3. 3. Our Privacy Policy and Your Personal Information
  4. 4. Prohibited Use of the Website
  5. 5. Information You Provide; Registration; Usernames and Passwords
  6. 6. Disclaimer – Your and Your Business's Individual Results Will Vary
  7. 7. Your Responsibilities in Running Your Business
  8. 8. Testimonials, Reviews, and Pictures/Videos
  9. 9. Disclaimers of Other Warranties
  10. 10. Limitations of Liabilities
  11. 11. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver
  12. 12. The Elliott Group's Additional Remedies
  13. 13. Indemnification
  14. 14. Notice and Takedown Procedures; Copyright Agent
  15. 15. Third-Party Links
  16. 16. Termination
  17. 17. No Waiver
  18. 18. Governing Law and Venue
  19. 19. Force Majeure
  20. 20. Assignment
  21. 21. Electronic Signature
  22. 22. Changes to the Agreement
  23. 23. Severability
  24. 24. Entire Agreement
  25. 25. Contacting Us
  26. PART II — Terms of Purchase & Refund Policy
  27. 26. Earnings and Legal Disclaimers
  28. 27. General Purchase Terms
  29. 28. Online Purchases & Right of Rescission
  30. 29. Payment Related Terms
  31. 30. Subscriptions & Cancellation
  32. 31. Special Promotions & Free Trials
  33. 32. Apparel & Physical Products
  34. 33. Digital Products & Video Training Access
  35. 34. Gift Certificates & Coupon Codes
  36. 35. Live Event Training
  37. 36. Payment Plans for Live Events & Hotel Accommodations
  38. 37. Ticket Holder Behavior Policy
  39. 38. International Customers
  40. 39. Unlawful Resale of Tickets & Promotions
  41. 40. Publicity Release & Information Sharing
  42. 41. Payment Plans
  43. 42. Offers, Deals, Promotions & Gifts with Purchase
  44. 43. Collection of Personal Information

1. Website Use

1.1   The Website is intended for the educational benefit of adults and businesses operated by adults. If you use the Website, you are affirming that you are at least eighteen (18) years old or the legal age of majority in your state or province of residence (whichever is greater), have the legal capacity to enter into a binding contract with us, and have read these Terms and understand and agree to its policies, terms, conditions, and notices.

1.2   If you are under eighteen (18) years old, your parent or legal guardian must read, understand, and agree to these Terms on your behalf prior to your use of the Website. If you do not agree to these Terms or have not obtained your parent or legal guardian's consent to agree to these Terms, do not access or use the Website.

2. Website User Conduct and Restrictions

2.1   All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all design elements, text material, logos, taglines, trademark, trade name, metatags, hashtags, photographic images, personal stories, icons, video and audio clips, personal training sessions, marketing tips and strategies, and downloads. No material on or provided through the Website may be copied, registered as a domain name, reproduced, distributed, republished, uploaded, displayed, posted, transmitted, modified, rented, leased, loaned, sold, assigned, distributed, reverse engineered, disassembled, decompiled, attempted to obtain the source code of, granted a security interest in, publicly performed, publicly displayed, transferred, or exploited in any way whatsoever. The Elliott Group trademark and logo are proprietary marks of The Elliott Group LLC, and the use of those marks is strictly prohibited unless otherwise provided for by these Terms. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, republish, upload, display, post, transmit, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, disassemble, decompile, attempt to obtain the source code of, grant a security interest in, publicly perform, publicly display, transfer, or exploit any design element, text material, logo, tagline, trademark, trade name, metatag, hashtag, photographic image, personal story, icon, video or audio clip, personal training session, or other copyrighted material, patent, trade dress, trade secret, or confidential information owned by The Elliott Group.

2.2   Subject to your continued strict compliance with all Terms, The Elliott Group provides to you a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferable license to use the Website. You acknowledge and agree that you do not acquire any ownership rights in any material protected by intellectual property laws. You agree not to use or attempt to use the Website in any unlawful or harmful manner. You further agree not to commit any unlawful or harmful act or attempt to commit any unlawful or harmful act on or through the Website including, but not limited to: (i) hacking and other digital or physical attacks on the Website; (ii) publishing vulgar, obscene, or defamatory material; (iii) any other unlawful act; or (iv) any act described in SECTION 4.

3. Our Privacy Policy and Your Personal Information

We respect your privacy and the use and protection of your and your business's non-public, personal information. Your submission of personal information through the Website is governed by our Privacy Policy. Our Privacy Policy may be viewed at https://elliott247.com/privacy. The Elliott Group reserves the right to modify its Privacy Policy at its reasonable discretion from time to time. Our Privacy Policy is incorporated into these Terms by reference.

4. Prohibited Use of the Website

You agree not to use or attempt to use the Website in any unlawful manner or a manner harmful to The Elliott Group. You further agree not to commit any unlawful or harmful act or attempt to commit any unlawful or harmful act on or through the Website including, but not limited to, refraining from activity described in this SECTION 4.

Harmful Acts.  A harmful act includes any dishonest or unethical business practice; any violation of the law; infliction of harm to The Elliott Group's reputation; hacking and other digital or physical attacks on the Website; use of any device, software or routine that interferes with the proper functioning of the Website or servers or networks connected to the Website, or takes any other action that interferes with another's use of the Website; use of any agent, "robot," script, or "spider" or other automatic or manual device or process for the purpose of compiling information on the Website for purposes other than for a generally available search engine, including but not limited to any actions which spam, phish, pretext, spider, or scrape the Website; otherwise collect or track the personal information of others; any violation of the rights of The Elliott Group or any third party, including but not limited to use of any company name, service marks, or trademarks without prior written consent, including as metatags or hidden text.

"Spamming" and Unsolicited Communication.  We have zero tolerance for spam and unsolicited communications. Any communications sent or authorized by you reasonably deemed "spamming," or any other unsolicited communications (including without limitation postings on social media or third-party blogs) will be deemed a material threat to The Elliott Group's reputation and to the rights of third parties.

Offensive Communications.  An offensive communication includes any communication sent, posted, or authorized by you, including without limitation postings on any website, social media account, or blog operated by you, which are: sexually explicit, obscene, vulgar, or pornographic; offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory; graphically violent; solicitous of unlawful behavior; or that violates the intellectual property rights of another.

Reproduction of Website Content.  Unless specifically permitted herein, no information, materials, files, videos, or other content (collectively "Content") comprising, contained in, or distributed through the Website may be reproduced in any form or used by you without the prior written consent of The Elliott Group. The Website and the Content found therein are the property of The Elliott Group, its licensees and/or licensors. The Website and the Content are protected by copyright laws and international treaty provisions. You acknowledge that The Elliott Group or its clients, business partners, licensees or licensors (as applicable) own and shall retain the exclusive right, title and ownership in and to all design elements, text materials, logos, taglines, trademarks, trade names, metatags, hashtags, photographic images, personal stories, icons, videos or audio clips, personal training sessions, or other copyrighted materials, patents, trade dress, trade secrets, or confidential or proprietary information in the Website and all Content. You agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor or copy any part of the Website or any of the Content. You agree not to copy, reproduce, republish, upload, display, post, transmit, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, disassemble, decompile, attempt to obtain the source code of, grant a security interest in, publicly perform, publicly display, transfer or exploit the Website, the Content, any technology or software relating thereto, or any portion of any of the foregoing. All copyright, trademark, or other proprietary notices on the Website or any Content must be retained and displayed at all times.

5. Information You Provide; Registration; Usernames and Passwords

As an elliott247.com user, you may be required to create an account for yourself or your business with The Elliott Group. You warrant that the information you provide us is truthful and accurate and that you are not impersonating another person. You are responsible for maintaining the confidentiality of any password you may use to access your or your business's The Elliott Group user account, and you agree not to transfer the password or username or lend or otherwise transfer your use of or access to your or your business's user account, to any unauthorized third party. You are fully responsible for all transactions with, and information conveyed to, The Elliott Group under your or your business's user account. You agree to immediately notify The Elliott Group of any unauthorized use of your or your business's password or username or any other breach of security related to your or your business's user account. You and your business agree that The Elliott Group is not liable, and you will hold The Elliott Group harmless, for any loss or damage arising from your failure to comply with any of the foregoing obligations. Please see SECTION 10 below for additional information.

6. Disclaimer – Your and Your Business's Individual Results Will Vary


6.1   Every business is different, employing different strategic approaches and organizational structures, and offering different services and products. Therefore, individual results will vary from user to user. YOUR AND YOUR BUSINESS'S INDIVIDUAL RESULTS WILL VARY DEPENDING ON A VARIETY OF FACTORS UNIQUE TO YOU AND YOUR BUSINESS, INCLUDING BUT NOT LIMITED TO YOUR LOCATION, BUSINESS MODEL, STAFF, AND SERVICE AND PRODUCT OFFERINGS.

6.2   The Elliott Group does not promise, guarantee, or warrant your or your business's success, income, or sales. You understand and acknowledge that The Elliott Group will not at any time provide sales leads or referrals to you or your business. Those businesses who utilize or purchase our Services may receive access to marketing and operational strategies and tools that are not sales leads or referrals. However, we do not guarantee your business's success and based on many market factors that we cannot control, the tools and strategies we provide may or may not be applicable to your specific business. Further, we do not make claims that our tools, strategies, or other offerings will make your business any specific amount of money, and it is possible that you will not earn your investment back. We do not sell a business opportunity, "get rich quick" program, guaranteed system, franchise system, or a business in a box. You should not purchase our Services if that is your expectation. Instead, you should purchase with the understanding that using the information and tools purchased will take time and effort and may be applicable in some situations but not others. We do not offer any tax, accounting, financial, or legal advice. You should consult your or your business's accountant, attorney, or financial advisor for advice on these topics.

7. Your Responsibilities in Running Your Business

You are solely and exclusively responsible for complying with any and all applicable laws and regulations in running your business, including, but not limited to, all laws governing advertising and marketing claims, subscriptions, refunds, premium offers, tax laws, and all additional laws applicable to your business. We do not offer any legal advice, and The Elliott Group shall have no liability for your or your business's violation of any laws. You are solely and exclusively responsible for collecting and reporting any and all sales and use tax, and any other taxes, which may apply to the sales of products or services by your business. The Elliott Group is not responsible for collecting or reporting any taxes which may apply to your business or sales of products or services by your business. You agree to indemnify The Elliott Group as set out in SECTION 13 below in the event that you and/or your business violate any law and a claim is threatened or asserted against The Elliott Group as a result. You understand and agree that in running your business, transactions may be subject to sales tax and that it is your sole and exclusive responsibility to collect and report such tax for sales to your customers.

8. Testimonials, Reviews, and Pictures/Videos

The Elliott Group is pleased to hear from users and clients and welcomes your comments regarding our Services. The Elliott Group may use testimonials and/or product reviews in whole or in part together with the name, city, and state of the person submitting it. Testimonials may be used for any form of activity relating to The Elliott Group's Services, in printed and online media, as The Elliott Group determines in its sole and exclusive discretion. Testimonials represent the unique experience of the participants and businesses submitting the testimonial, and do not necessarily reflect the experience that you and your business may have using our Services. As set forth above in SECTION 6, your business's results will vary depending upon a variety of factors unique to your business and market forces beyond The Elliott Group's control. Anything that you or your business submit or post to the Website and/or provide us through email, forms, surveys, comments or any other medium, or post on any social media or other websites about us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, biographies, your business's name, comments, and suggestions is and will be treated as non-confidential and non-proprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such submissions. You and your business agree that this authorization and license may be assigned by The Elliott Group to any other party. Additionally, The Elliott Group reserves the right to correct grammatical and typing errors, to shorten submissions prior to publication or use, and to review all submissions prior to publication or use. The Elliott Group shall be under no obligation to use the whole of, or any part of, any submission.

9. Disclaimers of Other Warranties

Except where otherwise inapplicable or prohibited by law: You expressly agree that your and your business's use of, attempted use of, or inability to use, the Website is at your and your business's sole risk. THE WEBSITE, THE CONTENT, AND THE SERVICES CONTAINED AND OFFERED ON THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We make no, and expressly disclaim any and all, representations and warranties as to the reliability, timeliness, quality, suitability, availability, accuracy, and/or completeness of any information on this Website. We do not guarantee, represent, or warrant that your or your business's use of our Website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable. You and your business agree that from time to time we may remove the Website or the Content for indefinite periods of time or cancel the Website or any Services at any time, without notice to you or your business.

10. Limitations of Liabilities

10.1   Except where otherwise inapplicable or prohibited by law, in no case shall The Elliott Group, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), statute, strict liability, or otherwise, arising from your or your business's use of, attempted use of, or inability to use any part of the Website or Services, including, but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of the Website or any Content or Services posted, transmitted, or otherwise made available, even if advised of their possibility.

10.2   If, notwithstanding the limitation of liability set forth above, The Elliott Group is found liable under any theory, The Elliott Group's liability and your and your business's exclusive remedy will be limited to the lesser of (i) USD $1,000.00, or (ii) the total amount of money you or your business paid to The Elliott Group in the one (1) month period immediately preceding the incident on which your or your business's alleged claim is based. This limitation of liability shall apply for all claims, regardless of whether The Elliott Group was aware of or advised in advance of the possibility of damages or such claims. Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you or your business.

Dispute Resolution & Arbitration


11.1   PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR AND YOUR BUSINESS'S RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AND YOUR BUSINESS AGREE THAT ANY CLAIM THAT YOU OR YOUR BUSINESS MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU AND YOUR BUSINESS AGREE TO WAIVE THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU OR YOUR BUSINESS WOULD HAVE IF YOU OR YOUR BUSINESS WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AND YOUR BUSINESS AGREE TO ONLY BRING A CLAIM IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AND YOUR BUSINESS FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. HOWEVER, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING INJUNCTIVE AND DECLARATORY RELIEF OR STATUTORY DAMAGES), AND MUST FOLLOW THESE TERMS OF SERVICE AS A COURT WOULD.

11.2   If you or your business has a complaint, dispute, or controversy, you and your business agree to first contact us at [email protected] to attempt to resolve the dispute or controversy informally. Any controversy or claim arising out of or related to the use of the Website, any service, product, or information, or your and your business's relationship with us that cannot be resolved through such informal process or through negotiation within one hundred and twenty (120) days shall be resolved by binding, confidential arbitration administered by the American Arbitration Association ("AAA"), and judgment on the award rendered may be entered in any court having jurisdiction thereof. We agree that any claim we may have against you or your business will also be subject to this arbitration provision, except as provided in SECTION 12 and SECTION 13 below. The arbitration will be conducted by a single neutral arbitrator in the English language in Austin, Texas unless both parties agree to conduct the arbitration by telephone or written submissions. The arbitrator shall be selected by agreement of the parties or, if the parties cannot agree, chosen in accordance with the Rules of the AAA. The arbitration will be conducted in accordance with the provisions of the AAA's Commercial Arbitration Rules and Mediation Procedures, in effect at the time of submission of the demand for arbitration. The AAA's Rules are available at www.adr.org or by calling 1-800-778-7879. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms of Service, the Privacy Policy, this arbitration provision, and any other terms incorporated by reference into these Terms. The arbitrator shall have the exclusive and sole authority to determine whether any dispute is arbitrable. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to these Terms and whether a non-signatory to this agreement can enforce this provision against you, your business or The Elliott Group. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's Rules. In all other respects, and regardless of which party partially or fully prevails, the parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.

11.3   The arbitrator shall follow the substantive law of the State of Texas without regard to its conflicts of laws principles. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the Federal Arbitration Act, 9 U.S.C. §§ 1–16, as amended. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

11.4   You, your business, and The Elliott Group agree that disputes will only be arbitrated on an individual basis and shall not be consolidated on a class-wide or other representative basis, nor consolidated with any other arbitration(s) or other proceedings that involve any claim or controversy of any other party. You, your business, and The Elliott Group expressly waive any right to pursue any class or other representative action against each other. Failure or any delay in enforcing this arbitration provision in connection with any particular claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other claims except that all claims must be brought within one (1) year after the claim arises (the one (1) year period includes the one hundred and twenty (120) day informal resolution procedures described above).

11.5   This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act, 9 U.S.C. §§ 1–16, as amended.

11.6   This provision survives termination of your account or relationship with The Elliott Group, bankruptcy, assignment, or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.

11.7   YOU UNDERSTAND THAT YOU AND YOUR BUSINESS WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION ABSENT YOUR AGREEMENT TO THESE TERMS. HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH BINDING, FINAL, AND CONFIDENTIAL ARBITRATION IN ACCORDANCE WITH THIS ARBITRATION PROVISION.

12. The Elliott Group's Additional Remedies

In order to prevent or limit irreparable injury to The Elliott Group, in the event of any breach or threatened breach by you or your business of the provisions of these Terms or any infringement or threatened infringement by you or your business of the intellectual property of The Elliott Group or a third-party, The Elliott Group shall be entitled to seek a temporary restraining order and preliminary and permanent injunctions or other equitable relief from a court of competent jurisdiction located in Austin, Texas enjoining such breach, threatened breach, infringement, or threatened infringement. Nothing in these Terms shall be construed as prohibiting The Elliott Group from pursuing in court any other remedies available to it for such breach, threatened breach, infringement, or threatened infringement, including the recovery of monetary damages from you and your business. You and your business hereby irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, the courts of Austin, Texas for all such claims, and forever waive any challenge to said courts' exclusive jurisdiction or venue.

13. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless The Elliott Group, its directors, officers, employees, shareholders, licensors, independent contractors, subcontractors, suppliers, affiliates, parent companies, subsidiaries, and agents from and against any and all claims, actions, loss, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to attorneys' fees and costs of any litigation or other dispute resolution, arising out of, resulting from, or in any way connected with or related to (i) your use, misuse, attempt to use, or inability to use the Website, information, or Services; (ii) information you submit or transmit through the Website; (iii) your breach of these Terms, the documents they incorporate by reference, the Agreement, or the representations and warranties provided by you in these Terms; or (iv) your violation of any law or the rights of a third party.

14. Notice and Takedown Procedures; Copyright Agent

If you believe that materials or content available on any The Elliott Group website infringes any copyright you own, you or your agent may send The Elliott Group a notice requesting that The Elliott Group remove the materials or content from the The Elliott Group website. If you believe that someone has wrongly filed a notice of copyright infringement against you, you may send The Elliott Group a counter-notice. Notices and counter-notices should be sent to:

Attention: Legal Department

The Elliott Group, LLC

11010 N Saguaro Blvd Suite 100

Fountain Hills, AZ 85268

Email: [email protected]

For more information on how we handle notices of copyright infringement, please review our DMCA policy.

15. Third-Party Links

The Website may contain links to other websites. The Elliott Group assumes no responsibility for the content or functionality of any non-The Elliott Group website to which we provide a link. Please see our Privacy Policy for more details.

16. Termination

These Terms will take effect (or shall re-take effect) at the time you click "SUBMIT," "I ACCEPT," "I AGREE," or similar links or buttons, otherwise submit information through the Website, respond to a request for information, or begin installing, accessing, or using the Website, whichever is earliest. If, in our sole discretion, you or your business fail, or we suspect that you or your business have failed, to comply with any provision of these Terms, we may terminate the Terms or suspend your and your business's access to the Website at any time without notice. SECTIONS 6 through 13, 15 through 20, and 24 through 32 of these Terms, as well as any representations, warranties, and other obligations made or undertaken by you or your business, shall survive the termination of these Terms and/or your account or your business's account or relationship with The Elliott Group. Upon termination, you and your business remain responsible for any outstanding payments to The Elliott Group on a non-prorated basis.

17. No Waiver

No failure or delay on the part of The Elliott Group in exercising any right, power or remedy under these Terms may operate as a waiver, nor may any single or partial exercise of any such right, power, or remedy preclude any other or further exercise of such right, power, or remedy, or the exercise of any other rights, powers, or remedies under these Terms. A waiver of any right or obligation under these Terms shall only be effective if in writing and signed by The Elliott Group.

18. Governing Law and Venue

These Terms and any issue or dispute arising out of or otherwise related to these Terms or your or your business's access to or use of the Website, our Privacy Policy, or any matter concerning The Elliott Group shall be governed exclusively by the laws of the State of Texas without regard to its conflicts of laws principles. To the extent that any claim or dispute is found by the arbitrator or (if proper) a court of competent jurisdiction to be excluded from the arbitration agreement in SECTION 11 above, you and The Elliott Group agree any such claim or dispute shall be exclusively brought in and decided by the state or federal courts located in Austin, Texas and you hereby irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, such courts, and forever waive any challenge to said courts' exclusive jurisdiction or venue. All such claims must be brought on an individual and non-class, non-representative basis, and you forever waive any right to bring such claims on a class-wide or representative basis. The parties will bear their own respective costs and attorneys' fees, regardless of which party prevails.

19. Force Majeure

The Elliott Group will not be responsible to you for any delay, damage, or failure caused by or occasioned by a Force Majeure Event. As used in these Terms, "Force Majeure Event" shall mean: any act of God, act of nature or the elements, terrorism, insurrection, revolution or civil strife, piracy, civil war or hostile action, pandemics or public health crises, labor strikes, acts of public enemies, federal or state laws, rules and regulations of any governmental authorities having jurisdiction over the premises, inability to procure material, equipment, or necessary labor in the open market, acute and unusual labor, material, or equipment shortages, or any other causes beyond the control of The Elliott Group. Delays due to any of the above causes shall not be deemed to be a breach of or failure to perform under these Terms. The Elliott Group shall not be required against its will to adjust any labor or other similar dispute except in accordance with applicable law.

20. Assignment

The Elliott Group may assign its rights under these Terms at any time, without notice. Your and your business's rights and obligations under these Terms cannot be assigned without The Elliott Group's (or its assigns') express written consent.

21. Electronic Signature

All information communicated on the Website is considered an electronic communication. You and your business agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

22. Changes to the Agreement

You can review the most current version of the Terms at any time at elliott247.com/terms. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms, including the Privacy Policy by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your and your business's continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.

23. Severability

If any provision of these Terms is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall not be affected thereby and shall continue in full force and effect and such provision may be modified or severed from these Terms to the extent necessary to make such provision enforceable and consistent with the remainder of these Terms.

24. Entire Agreement

These Terms, the Privacy Policy, and any policies or operating rules posted by us on the Website or in respect to the Website constitute the entire agreement and understanding between you and your business and The Elliott Group, and supersedes and replaces any prior or contemporaneous agreements, representations, communications, and proposals, whether oral or written. We may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall also be subject to these Terms, the Privacy Policy, and any policies or operating rules posted by us on the Website. Any ambiguities in the interpretation of these Terms or the Privacy Policy shall not be construed against the drafting party.

25. Contacting Us

We encourage our clients to contact us with questions or comments about our products and services. Please feel free to do so by sending an e-mail to [email protected]. If you have any questions or inquiries concerning any of the Terms, you may contact The Elliott Group by e-mail at [email protected] or by regular mail at:

Attention: Legal Department

The Elliott Group LLC

11010 N Saguaro Blvd Suite 100

Fountain Hills, AZ 85268

Notices to you may be made by posting a notice (or a link to a notice) on elliott247.com/terms, by e-mail, or by regular mail, at The Elliott Group's discretion.


Part II — Terms of Purchase & Refund Policy

Originally Effective: February 5, 2025


The Elliott Group, elliott247.com and all subsidiaries or affiliated brands (hereinafter referred to as "The Elliott Group", "elliott247.com", "We", "Us" or "Our") stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

26. Earnings and Legal Disclaimers

IMPORTANT: Earnings and income representations made by The Elliott Group, ElliottGroupNow.com, Elliott247.com, our training programs, coaching services, and any related offers, advertisements, or promotions (collectively, "The Elliott Group Programs") are aspirational statements regarding potential earnings. Testimonials and success stories shared are exceptional and non-typical results; they are not a guarantee that you or anyone else will achieve the same level of success. Individual results will always vary and depend on multiple factors, including but not limited to your skills, experience, work ethic, business acumen, level of commitment, industry conditions, and economic factors beyond our control.

The Elliott Group Programs, and The Elliott Group as an entity, are not responsible for your personal or business decisions. You are solely accountable for your actions and outcomes. Any evaluation and use of our products and services should be based on your own due diligence. By engaging with The Elliott Group Programs, you agree that The Elliott Group is not liable for your results, financial or otherwise. Please refer to Section 6 (Disclaimer) and Section 10 (Limitations of Liabilities) for additional legal considerations.

27. General Purchase Terms

Offers and coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

We don't guarantee results or offer legal advice. Entrepreneurship and real estate investing involve risk and hard work. Always consult with your professionals. Any testimonials showing our success or our students' success are not to be interpreted as common, typical, or expected. Some testimonials are from students who now work as a The Elliott Group coach or trainer. It takes education, drive and hard work to reach your goals.

28. Online Purchases & Right of Rescission

3-DAY RIGHT OF RESCISSION: In addition to any right to otherwise revoke an offer, you, the purchaser, may cancel any online product (courses, subscription, merchandise, or books) purchase up to midnight of the third business day after the receipt of the merchandise or premium, whichever is later.

You, the purchaser, will not have any cancellation rights beyond the 3-day right of rescission, and all sales are final.

29. Payment Related Terms

Waiver of Notice. You also agree to waive written notice of an increase in any amounts charged for any additional products and services purchased from The Elliott Group or other Dues and/or Fees that The Elliott Group collects via the Transactions, including its resubmission of declined or returned Transactions during or after termination of the The Elliott Group Membership.

Dues and/or Fees May Be Processed Together. You understand that The Elliott Group reserves the right to process Dues and/or Fees together in a single Transaction if such Dues and/or Fees are due and payable.

Dues and/or Fees Are Not Dependent on Use. The obligation to pay Dues and/or Fees is not dependent upon usage or availability of, or access to, all or any portion of the Services, including whether access to the Services is denied or otherwise limited or restricted as described herein. In addition, non-access or non-use is not a basis for a refund of any prepaid Dues and/or Fees.

Dues and/or Fees Paid by a Third Party. The Elliott Group's acceptance of payment of some or all Financial Obligations from a third party, including without limitation a parent, legal guardian, employer or insurer, does not relieve or discharge your responsibility for any Financial Obligation under this Agreement. To the extent a third party stops making such payments, you understand that you are responsible for the full amount of Financial Obligations, including any Payment-Related Fees arising from such third party's failure to make timely payment. A third party's failure to remit payment on your behalf shall not operate as a defense to or impair your obligations to timely pay all Financial Obligations applicable to your Membership.

Unpaid Dues and/or Fees. During any period of suspension or delinquency pending termination of your The Elliott Group Membership for nonpayment, you understand that your obligations under this Agreement and The Elliott Group Membership remain in effect such that you are responsible for payment of Financial Obligations, including, without limitation, Dues and/or Fees. You further understand that if you fail to pay any amount to The Elliott Group when due, you are responsible for all costs of collection incurred by The Elliott Group, including attorneys' fees.

30. Subscriptions & Cancellation

You agree to pay all Financial Obligations with your Monthly Payment Method or such other payment method accepted or permitted by The Elliott Group. You authorize The Elliott Group or its coaches to automatically and without notice charge or debit, as applicable, your Monthly Payment Method or such other payment method accepted or permitted by The Elliott Group to pay Financial Obligations. You understand and agree that certain of such Financial Obligations are recurring charges or debits that do not vary in amount and, as a result, no further notice is required for The Elliott Group or its agents to charge or debit such amounts to or from your Monthly Payment Method or such other payment method accepted or permitted by The Elliott Group. The payment and processing of Financial Obligations with your Monthly Payment Method or other payment method is referred to individually in this Agreement as a "Transaction" and collectively as "Transactions."

You represent and warrant that you are an authorized account holder of any financial transaction account which you provide to The Elliott Group for payment of Membership Dues or other Transactions.

Monthly Payment Method. The credit or debit card or other financial account designated in the Account, as may be subsequently updated, is a valid financial account that may be charged or debited by The Elliott Group or its agents to pay amounts due to The Elliott Group ("Monthly Payment Method").

Recurring Charges. You authorize The Elliott Group or its agents on or about the first of each month (or on another date selected, as permitted by The Elliott Group) to automatically and without notice charge or debit, as applicable, your Monthly Payment Method, your Club Tab (or, if such method is invalid or inaccessible for any reason, any Club Tab Account or Other Payment Account) to pay in advance recurring Financial Obligations, including, without limitation, Membership Dues, recurring Service-Related Fees, and any and all other recurring amounts, fees, costs or other charges due to The Elliott Group. You understand and agree that such Financial Obligations are recurring charges or debits that do not vary in amount and, as a result, no further notice is required for The Elliott Group or its agents to charge or debit such amounts to or from your Monthly Payment Method.

Cancellation Methods

Subscribers wishing to cancel their subscription can do so by one of the following two approved methods:

Email Cancellation: Send a cancellation request to [email protected]. The email must come from the registered email address associated with the subscription account. Please include your full name, subscription details, and a brief reason for cancellation (optional) to help us improve our services.

Online Customer Portal: Subscribers may cancel their subscriptions through our Online Customer Portal. Log into your account, navigate to the "Subscriptions" section, and follow the prompts to cancel your subscription.

Acknowledgment of Cancellation Request: Upon receiving your cancellation request through one of the approved methods, we will send an acknowledgment email confirming the receipt of your cancellation request. This confirmation will be sent to the email address associated with your subscription account.

Processing Time: Please allow up to 48 hours for the processing of your cancellation request. Once processed, the cancellation will take effect at the end of your current billing cycle.

No Other Avenues for Cancellation: Please note that cancellation requests made through any other avenues, including but not limited to phone calls, social media messages, or direct mail, will not be honored. This is to ensure the security and proper documentation of your cancellation request.

Final Service Use: Upon successful cancellation, you will continue to have access to your subscription until the end of your current billing cycle. No partial refunds will be provided for unused portions of the billing cycle.

31. Special Promotions & Free Trials

The Elliott Group may in its sole discretion offer promotions or discounts related to The Elliott Group Memberships from time to time. These promotional offers, unless made to you or one of your Members, will not apply to your The Elliott Group Membership or these Terms. If we offer you a promotional offer, the specific terms of your promotion will be provided in the materials describing the particular promotion or at registration. Promotions involving free trials are limited to one (1) per household.

If your promotional offer provides for a free trial without requiring a paid The Elliott Group Membership, your free access to the Services will automatically cease without any further notice or other obligation to you upon expiration of the applicable free trial period.

IMPORTANT: IF YOUR PROMOTIONAL OFFER PROVIDES FOR A FREE TRIAL IN CONNECTION WITH A PAID MEMBERSHIP, YOUR MEMBERSHIP DUES BILLING DATE WILL OCCUR UPON EXPIRATION OF THE APPLICABLE TRIAL PERIOD AND WE (OR OUR COACH) WILL BEGIN BILLING YOUR MONTHLY PAYMENT METHOD ON A RECURRING BASIS FOR YOUR ELLIOTT GROUP MEMBERSHIP IN ACCORDANCE WITH THESE TERMS. IF THE TERMS OF YOUR PROMOTIONAL OFFER EXPRESSLY PERMIT YOU TO CANCEL YOUR THE ELLIOTT GROUP MEMBERSHIP PRIOR TO THE END OF YOUR TRIAL, YOU MUST TIMELY CANCEL YOUR ELLIOTT GROUP MEMBERSHIP PRIOR TO THE EXPIRATION OF THE APPLICABLE TRIAL PERIOD OR YOU WILL BE CHARGED FOR THE ELLIOTT GROUP MEMBERSHIP UPON YOUR MEMBERSHIP DUES BILLING DATE. INSTRUCTIONS FOR CANCELING YOUR ELLIOTT GROUP MEMBERSHIP ARE DESCRIBED IN SECTION 30. PLEASE NOTE THAT YOU WILL NOT RECEIVE A NOTICE FROM US THAT YOUR TRIAL HAS ENDED OR THAT THE PAID PORTION OF YOUR ELLIOTT GROUP MEMBERSHIP HAS BEGUN. WE RESERVE THE RIGHT TO MODIFY OR TERMINATE TRIALS AT ANY TIME, WITHOUT NOTICE AND IN OUR SOLE DISCRETION.

32. Apparel & Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer's remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/damaged/defective items or packages lost in transit must be submitted directly to our customer service department within 30 days.

You can contact our Customer Service Department at 1-800-414-2504 during the hours of 8 AM – 5 PM CST, Monday through Friday or reach us via email at [email protected].

If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at 1-800-414-2504 during the hours of 8 AM – 5 PM CST, Monday through Friday or reach us via email at [email protected] for refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.

33. Digital Products & Video Training Access

NO REFUNDS ON DIGITAL PRODUCTS. There is no refund at all on any digital products. All digital and downloadable product sales are final. Once a download or digital access has been assigned to you there is nothing we can retrieve back.

You will receive access to the online training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 1-800-414-2504 during the hours of 8 AM – 5 PM CST, Monday through Friday, so we can resolve the issue. Purchase of a The Elliott Group training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you are attempting to cancel your automatic renewal with The Elliott Group elliott247.com product, please contact [email protected].

Please be advised that any and all agreements for downloadable/digital products, The Elliott Group and elliott247.com digital products are NOT subject to cancellation, refund or store credit. We do not accept any verbal modifications of these Agreements and the "no refund and no cancellation" policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full.

ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90 day opt out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy, including that you agree not to do a charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.

Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.

34. Gift Certificates & Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.

35. Live Event Training

Live Event tickets are nonrefundable unless otherwise specified that they are eligible for a store credit. In order to enter any Live Event, you must have your own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket.

Age Requirements: Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter a Live Event you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies). Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed. This event is for mature audiences only.

Identification Requirements: You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age. No exceptions will be made, even if you are accompanied by an adult or a person with valid identification. Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages. In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew. If you are not able to show a valid identification, you may be promptly ejected from the Event and you shall not receive a refund of Your Ticket.

The following original forms of identification are ACCEPTABLE and your name must appear on the ticket exactly how it appears on your identification:

• Government-Issued Passport with Photo;
• Government Driver's License with Photo (U.S. or Canada);
• Military Identification Card with Photo; or
• Government-Issued Identification Card with Photo.

No other forms of identification will be accepted.

Store Credit & Event Transfer Policy

If for any reason you are unable to attend an event, within 15 days prior to the event you may request a 100% credit at our online store, or you may use the credit for a future live event; however please be advised that this only applies to tickets that are purchased without restrictions. Any ticket purchased as part of an Agreement or with a promotional gift item, such as a "gift with purchase" is not subject to store credits. We will be happy to move you to the next available event, but please note that credits for events may only be used once, unless there are extenuating circumstances with proof and documentation. We reserve the right to deny issuing a credit for a live event if this policy is overused or abused.

All requests for credit must be submitted to [email protected] at least 15 calendar days prior to the Event. Please note that Processing Fees on ticket purchases are non-refundable and are not eligible for store credit. If your ticket includes the purchase of a hotel room, the hotel room is non-refundable and non-transferable to another event. Any request for credit or to transfer the ticket to another event made less than 15 days before the event will be denied in accordance with this policy. Only tickets purchased without restrictions and not as part of a bundle or promotional giveaway are eligible to receive store credit.

Only tickets purchased without restrictions may be changed for a future event or a store credit if the request is made in writing at least 15 days prior to the event. Any request made less than 15 days before the event will be denied.

If you do not attend the event and request a credit AFTER the date of the event, you will be denied store credit. All requests for store credit must be in writing and occur 15 days prior to the date of the event.

In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

Tickets Received as Part of a Purchase

Any ticket that was received as part of a The Elliott Group, elliott247.com or any Elliott Group affiliate purchase is nontransferable and nonrefundable. Those tickets must be used within the allotted timeframe in the contract or they are forfeited. These tickets are non-transferable and non-refundable. Once you have redeemed the ticket and/or reserved your seat for the event, they may not be canceled or changed to any other event at a future date. They may not be exchanged for any item and are not eligible for store credit.

All tickets are nontransferable without notifying Customer Service to transfer the ticket for you. At the event, ticket holders must show state or federal identification or a passport, and it must match the name of the ticket holder.

Hotel Accommodations

If your event ticket came with a hotel room, please be advised that all hotel accommodations are subject to availability. Should the hotel in the offer not have availability at the time of booking, then the closest hotel of similarity will be chosen. As we do not control the hotel and its reservations, we are unable to guarantee a room at the exact hotel in the offer should their rooms fill up before booking occurs. The replacement hotel will be selected based on proximity to the event, availability and similarity of amenities. If you choose to forfeit the replacement hotel, there is no credit for the cost of the hotel and you will be solely responsible for the payment of your own selected hotel.

Postponement & Force Majeure

If any of our live events are postponed due to a temporary supervening event that arises without the fault of the Company, then any tickets purchased for that live event will automatically be rolled over for the next available date for that event. Supervening events are defined as Acts of God; government requests brought about for political reasons or not; changes of law, including deleted legislation and executive orders; strikes; industrial disputes; riots, rebellion and war; local government closures due to weather; and any other reason for the safety and health of the community at large. If an event cannot be rescheduled within 180 days, the purchaser shall receive a store credit in the amount of the original purchase.

36. Payment Plans for Live Events & Hotel Accommodations

Please be advised that your payment plan must be paid in full in order to select your seat. If you do not select your seat at least 30 days before the event, your seat will be forfeited or selected for you. If your live event purchase came with a hotel accommodation, you must be paid in full at least 60 days before the event or the hotel room is forfeited without a refund or credit to your account. Hotel accommodations are limited and available only while supplies last and we cannot guarantee a room will be available if you have not made all of your payments pursuant to the payment plan in a timely fashion. Hotel rooms are nonrefundable.

37. Ticket Holder Behavior Policy

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, who fails to comply with the venue's rules or policies or violates any of the Companies' Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

In the event your ejection from a venue results in the loss of a Third-Party's ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.

38. International Customers

Please be advised that we are not able to provide you with an Invitation Letter or any other immigration documentation to assist you in obtaining a Visa to travel to the United States. We advise international purchasers to obtain a travel visa prior to purchasing the live event ticket. If you live in a country that prohibits travel to the United States, we are unable to assist with any documentation. All Live Event tickets are nonrefundable and/or only available for a store credit under certain programs as outlined in these terms and conditions.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.

39. Unlawful Resale of Tickets & Promotions

Unlawful resale (or attempted resale) of any tickets is grounds for seizure and cancellation and the issuance of a store credit. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies.

Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through us, authorized affiliates or licensees to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us.

If you have purchased a suite or sponsor table at any of our events, you must provide the names for all attendees and tickets may not be sold to any purchased suite or sponsor table. Tickets, sponsorships and suites are nontransferable.

Any bulk purchase of tickets (5 or more) are not permitted for re-sale. The names of the attendees for whom the tickets were purchased must be provided no later than 90 days prior to the event for which the tickets were purchased. Failure to do so will result in the tickets being revoked and the purchaser will receive a store credit for one-time use.

Any counterfeit or altered tickets will be seized immediately without compensation and no entry will be permitted to the Live Event.

40. Publicity Release & Information Sharing

By purchasing a ticket to our event or otherwise providing your contact information, you expressly consent to receive communications via email, phone call, and/or SMS from The Elliott Group, its affiliated brands, and its event sponsors and brand partners. These communications may include event updates, promotional messages, and relevant offers. You understand that consent is not a condition of any purchase.

We may share your information, including your name, email address, and other contact details, with event sponsors and brand partners who may contact you directly with information and offers related to their services. These partners are carefully selected and relevant to the nature of the event.

You can opt out of receiving communications at any time by following the unsubscribe link in any email or replying STOP to any SMS message.

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

Media Waiver & Release

By attending any Live Event, you hereby irrevocably grant to The Elliott Group, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future The Elliott Group events and/or other events produced by The Elliott Group or any of The Elliott Group's affiliates and hereby release The Elliott Group and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.

Additionally, there will be still photographs and video segments taken throughout the event by THE ELLIOTT GROUP, and any other third-party participant, such as speakers and sponsors. Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:

I irrevocably grant permission to THE ELLIOTT GROUP, and all affiliated companies, to use my likeness in a photograph, video, or other digital media ("photo") in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of THE ELLIOTT GROUP, and all affiliated companies and will not be returned.

I hereby hold harmless, release, and forever discharge THE ELLIOTT GROUP, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of THE ELLIOTT GROUP, and all affiliated companies and/or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any and all claims is Fountain Hills, Arizona.

I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by THE ELLIOTT GROUP, and all affiliated companies, including without limitation any and all claims for libel or invasion of privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.

Please contact our Customer Support Department at 1-800-414-2504 during the hours of 8 AM – 5 PM CST, Monday through Friday or via email at [email protected] regarding all ticket questions.

41. Payment Plans

If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited and will not be refunded. Access to any digital product or platform will be removed.

Any payment plans that include live events must be paid in full 60 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 60 days of the date of the event.

42. Offers, Deals, Promotions & Gifts with Purchase

Offers and discounts may not be combined.

If at any time you purchase an item, ticket or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase. If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability. ONLY AVAILABLE WHILE SUPPLIES LAST.

If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you chose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.

Any purchase made through a third-party affiliate is subject to the affiliate's terms and conditions. Any requests for refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.

If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.

From time-to-time, The Elliott Group and elliott247.com may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special promotion. As such, some of the items or deals may not be purchased from The Elliott Group or any of the elliott247.com. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.

Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.

By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not purchase anything, or enter into any transaction with us.

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the top of this page and upon request we will provide you with information regarding any changes made.

43. Collection of Personal Information

Privacy Policy Effective Date: February 29, 2024

This section explains how The Elliott Group collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://elliott247.com.

Information Collected Directly from You

We may collect personal information directly from you, for example through a web form, during registration, while making an inquiry, while attempting to contact us for sales or customer support. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information Collected from Your Device

Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about you and how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of information partially completed on a web form. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information Collected from Our Partners

We may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, contact data, geographical location, and similar information.

Information Collected Use

We may use this collected information to retarget advertising, to message you via the forms of communication collected, and to improve your online experience.

What We Collect Through the Services

THE ELLIOTT GROUP collects personal information in a variety of ways when you interact with THE ELLIOTT GROUP, including when you register or create an account; when you place an order; when you use THE ELLIOTT GROUP products or services; when you visit THE ELLIOTT GROUP pages or pages of certain THE ELLIOTT GROUP partners; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.

Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. THE ELLIOTT GROUP may combine information about you that we have with information we obtain from business partners or other companies.

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Services, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online forms on the Services. When required, this information may include personal details such as name and country of residence; contact information such as email address and physical address; account details such as user name, unique user ID, and password; payment information such as credit card details and bank details; and certain features on the mobile device such as contacts, calendar, and gallery.

Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

TCPA Consent & Credit Pre-Qualification

By providing your contact information, you explicitly consent to receive communications from us as described in this policy. We adhere to the TCPA guidelines and offer clear options for managing your communication preferences, including the ability to opt-out of receiving further communications. You also understand that by providing your contact information you are providing written instruction authorizing THE ELLIOTT GROUP to obtain your personal credit profile or other information from credit reporting agencies under the FCRA solely to conduct a credit pre-qualification with just your name, phone and email. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.


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11010 N Saguaro Blvd Suite 100, Fountain Hills, AZ 85268
[email protected] | 1-800-414-2504